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Privacy Policy

Last updated: July 10, 2026

This Privacy Policy explains how Ticker-Terminal ("we", "us", "our") collects, uses, and shares information when you use ticker-terminal.com, our mobile apps, and related services (the "Service"). Ticker-Terminal is operated from the State of California, USA.

1. Information We Collect

  • Account information: email address, authentication tokens, password hash (managed by our auth provider), and profile preferences.
  • Product data: watchlists, portfolio holdings you enter, alerts, saved research, AI query history, and notification preferences.
  • Billing information: subscription status and customer identifiers received from Stripe. We do not store full payment-card numbers.
  • Device & usage data: IP address, browser type, operating system, device identifiers, push-notification tokens (when you enable notifications), pages viewed, and diagnostic logs.
  • Cookies & local storage: session tokens, preferences, and consent flags. See our Cookie Policy.

2. How We Use Information

  • Operate, maintain, and secure the Service.
  • Personalize research, screeners, alerts, and portfolio intelligence.
  • Process subscriptions and send transactional emails (billing, security, notifications you enable).
  • Detect, investigate, and prevent fraud, abuse, and violations of our Terms.
  • Comply with legal obligations and enforce our agreements.

We do not sell your personal information. We do not use your personal information to train third-party foundation models.

3. Third-Party Service Providers

We share the minimum information necessary with the following categories of processors:

  • Authentication & database: Supabase (via Lovable Cloud).
  • Payments: Stripe (subscriptions, invoices), and Apple / Google when purchases occur through their app stores.
  • Market data: Polygon, Finnhub, Alpha Vantage.
  • Web research: Firecrawl.
  • AI model inference: Lovable AI Gateway (which routes to underlying model providers).
  • Email delivery & error monitoring: transactional email and Sentry-compatible error reporting.

Each processor receives only what is needed to perform its function and is contractually required to protect the information.

4. Analytics & Cookies

We use first-party cookies, local storage, and privacy-respecting analytics to understand aggregate usage and improve the Service. You can control cookies through your browser settings; see our Cookie Policy.

5. Push Notifications

If you enable notifications, we store the push token issued by your device so we can deliver alerts you have configured. You can disable notifications at any time from Settings.

6. Data Retention

We retain account and product data for as long as your account is active. When you delete your account, your data is scheduled for permanent removal within 30 days (backups roll off within 30 additional days). Billing records required by tax law and anonymized logs used for security may be retained as legally required.

7. Security

We use industry-standard technical and organizational safeguards, including encryption in transit, row-level security in our database, and least-privilege access. No online service can be guaranteed 100% secure.

8. Children

The Service is not directed to children under 18 and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

9. Your Privacy Rights

You can access, export, correct, or delete your account and associated data at any time from Settings → Delete account. You may also contact us at privacy@ticker-terminal.com.

10. California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the following rights with respect to your personal information:

  • Right to know what categories and specific pieces of personal information we collect, use, disclose, and share, and the categories of sources and recipients.
  • Right to delete personal information we collected from you, subject to legal exceptions.
  • Right to correct inaccurate personal information we maintain about you.
  • Right to opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information as those terms are defined under the CCPA/CPRA, and we do not use or disclose sensitive personal information for purposes that require an opt-out right.
  • Right to limit use of sensitive personal information.
  • Right to non-discrimination for exercising your privacy rights.

To exercise these rights, email privacy@ticker-terminal.com from the address on your account. We will verify your request by matching it against the account owner's email. You may designate an authorized agent to make a request on your behalf; we will require proof of authorization. We will respond within the timeframes required by California law (generally 45 days).

Categories of personal information collected (last 12 months): identifiers (email, user ID, device ID, IP address); commercial information (subscription plan, billing status); internet or other electronic network activity (pages viewed, feature usage, diagnostic logs); geolocation data (coarse, derived from IP); and inferences drawn from the above (e.g., watchlists and portfolio holdings you enter). We collect this information from you, from your device, and from our service providers.

"Shine the Light" (California Civil Code §1798.83): we do not share personal information with third parties for their own direct-marketing purposes.

11. International Users

The Service is hosted in the United States. If you access it from outside the U.S., your information will be transferred to and processed in the U.S., which may have different data-protection laws than your jurisdiction.

12. Changes

We may update this Privacy Policy from time to time. Material changes will be announced by email or in-app notice. The "Last updated" date above indicates when this policy was last revised.

13. Contact

Privacy questions and CCPA/CPRA requests: privacy@ticker-terminal.com